ONLINE SUPPORT

Microsoft SP5 Runtime Files:
Click here to download & Install the Runtime Support Files

Description: The above download installs the required support files necessary for running InsurancePro properly on systems that do not have the latest security update installed. Microsoft periodically releases updates that fixes problems in their operating system design. You might not have some updates installed in your computer that are required to run InsurancePro properly. One known error is "Runtime Error 3160 - Installable ISAM could not be found". If InsurancePro exits on your computer after giving this error message, it means that you do not have the required update. Please download and install the above file to fix the error.

Scanning Support Files:
Click here to download & Install the Scanning Support Files

Description: The above download installs the required support files necessary for scanning documents and images in InsurancePro. Most Windows System come equipped with these files, but if your system does not have it installed already, or you are having problems viewing the client detail screen or having trouble in scanning images, then please download the file and install it.

Microsoft Data Access Components:
Click here to go to download page: http://www.microsoft.com/data

Description: The latest version of Microsoft Data Access Components must be installed in your system before InsurancePro can work correctly. Please follow the link above to download and install the latest version on your system.

Update to Current Version (v5.01. Last updated September 20, 2005):
Click here to download and install the latest version.

Description: If you are an existing customer, and do not have the latest version of InsurancePro installed on your computer, please click the link to download the latest update. Make sure you run this program on the server computer for InsurancePro. You do not need to install this update on any other computer on the network. While running the update, no one should be using InsurancePro. If you are currently using the bridge from TurboRater, make sure you change the settings for bridging from TurboRater to TurboTags 2.0, otherwise your data will not bridge. To do this, please go to TurboRater. Go to Tools then Agency Management Setup. Select the InsurancePro bridge and update the Bridge Format to Turbo Tags 2.0.